Privacy Policy

Privacy Policy for OM Shiv Giri Jewellers Website and Mobile Application
Effective Date: 20 Sep 2023

1. Introduction
Welcome to OM Shiv Giri Jewellers! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you access our website (http://www.shivgirijewellers.com/) and use our mobile application, available on Android and iOS platforms.
By using our website and mobile application, you agree to the terms and conditions outlined in this Privacy Policy. Please read this document carefully to understand how we collect, process, and protect your data.

2. Information We Collect
2.1. Personal Information: We may collect personal information when you register an account, place an order, or use certain features of our app or website. This information may include your name, contact details, shipping address, and payment information.
2.2. Device Information: We may collect information about the devices you use to access our website and mobile application, including your device's unique identifier, IP address, browser type, and operating system.
2.3. Usage Information: We may gather information about how you use our app and website, including the pages you visit, the products you view, and your interactions with our content.

3. How We Use Your Information
3.1. To Provide Services: We use your personal information to process orders, deliver products, and provide customer support.
3.2. Marketing and Communication: With your consent, we may send you promotional materials, newsletters, and updates about our products and services.
3.3. Analytics and Improvements: We may use the data collected to analyze user trends, enhance the functionality of our website and app, and improve our services.

4. Data Sharing and Disclosure
4.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and analytics providers.
4.2. Legal Requirements: We may disclose your information when required by law, such as in response to legal requests or to protect our rights, privacy, safety, or property.

5. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe that we may have collected information from a child under 13, please contact us, and we will promptly take appropriate action.

7. Your Choices
You have the right to:
7.1. Access and Correct Your Information: You can access and update your personal information through your account settings.
7.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the revised Privacy Policy will be effective from the date of posting.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:
OM Shiv Giri Jewellers Email: shivgirijewels25@gmail.com

Thank you for trusting OM Shiv Giri Jewellers with your personal information. We are dedicated to protecting your privacy and providing you with a secure and enjoyable shopping experience.